Market Research Intellect expects the healthcare CRM market to reach $27.6 billion by 2033 with as strong CAGR of 12.2 percent.

In a discussion for this week's Taking the Lid Off AI segment for CRM Playaz, framed by Nvidia's 'triple transformation' of computing, Dr. Michael Wu, Brent Leary, and Paul Greenberg explore the ...

"Our collaboration with Microsoft brings the best of Microsoft Foundry and enterprise-grade data management together," said Krish Vitaldevara, chief product officer of Informatica, in a statement. "By ...

New capabilities across the 8x8 Platform for CX help teams resolve issues on first contact, streamline follow-ups, and work more efficiently.

"Think of this as ICANN for agents," Sheikh said. "Just as domain registration brought order and trust to websites, Fetch Business brings verified identity to the agentic web. When you see ...

Smarsh, a digital communications data and intelligence company, is partnering with Google to capture and archive rich communication services (RCS) messages for regulated organizations.

Bombora, a B2B data pioneer, has expanded itsintegration with StackAdapt, an advertising and marketing technology company, to give B2B marketers direct access to Bombora's B2B digital audiences to ...

When a brand has established trust in its market, potential buyers have already developed a level of familiarity with them, before a buying motion even begins.

Salesforce today launched several agent observability tools, bringing deeper visibility, monitoring, and optimization to every AI agen within the Agentforce 360 Platform.

Iterable, a customer engagement platform provider, has added the Model Context Protocol (MCP) Server to its agentic marketing suite, enabling marketers to connect specialized artificial intelligence ...

AppsFlyer has added to its Modern Marketing Cloud to advance growth measurement, AI automation, and data collaboration.

A new collaboration-friendly interface, deeper integrations, and intelligence round out the additions to Zoho One.