You’re in the middle of a video conference, everyone is waiting, but your microphone isn’t working? Or you can be heard, but ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

Zoom, a cloud-based video conferencing platform, is reporting a host of outages as of 3 p.m. ET. According to the website Downdetector, a website and app that monitors the status of various online ...

Zoom, the popular video communications service, was down for tens of thousands of users Wednesday, according to website tracker Downdetector. At around 3:00 p.m. EST Wednesday, roughly 68,000 users ...

SAN FRANCISCO (KGO) -- Zoom could be getting a little crazier. A new online tool may be the refreshing update you were looking for. RELATED: Stanford study identifies 4 causes, solutions for 'Zoom ...

Zoom, the internet videoconferencing platform that has seen usage boom 20-fold during the COVID-19 pandemic, is going into triage mode. In the past few weeks, as Zoom virtual meetings have become ...