As home sales stagnate, data-driven real estate agents are finding new growth by embracing the rental market and positioning ...

The pivot appears to be driven less by strict US strategic priorities and more by transactional incentives. The US is ...

Trai has ordered BFSI firms to move service and transaction calls to the 1600 series from 2026 to reduce spam, financial ...

The field of customer service is undergoing a profound transformation with the proliferation of communication channels, and as businesses increasingly adopt artificial intelligence (AI) and automation ...

TRAI on Wednesday mandated clear deadlines for phase-wise adoption of dedicated ‘1600’ numbering series to be used by regulated entities such as banks, NBFCs, mutual funds and others for making ...