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As we have previously covered on this blog, the primary purpose of Lean Six Sigma (LSS) methodology is to eliminate waste and reduce variation in manufacturing, service and design processes, thus ...

Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...

Business process mapping is a framework that helps companies create visual representations of processes within the organization. Mapped processes can include products, software, services and even the ...

“Here go out with Josephine, our best sales person and be like her.” Most new salespeople are thrown in the deep end when it comes to sales induction. Most salespeople, in general, are given no ...

Here, I am looking at innovation through the lens of process improvement. The value of most organizations is defined by their ...