Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Nonprofits and educational institutions cannot control the waves of consolidation, but they can take steps to protect ...

B2B marketing’s future lies not in generating more leads, but in generating smarter revenue. With AI, marketers can measure ...

Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the ...

Salesforce Inc. today announced plans to acquire Doti Ltd., a startup with an artificial intelligence search platform for enterprises. The deal reportedly values Israel-based Doti at $100 million. The ...

At Dreamforce, I caught up with Yanick Abraham, CEO of Klient. Klient is a leading Professional Services Automation platform ...

Your SaaS users aren’t all human. Explore how machine identities drive automation and create unseen risks across business applications.

The Model Context Protocol is an open standard that lets AI assistants work directly inside your business systems, securely ...

Ranjith Kumar Kollu earned a 2025 Global Recognition Award for advancing enterprise technology through innovative Salesforce ...

By consolidating important information from various applications into one system, you enable stakeholders to see progress in ...

A new app from Zoho targets teams that like to collaborate and work visually rather than solely in messages and documents.

Learn how to improve single sign-on (SSO) experiences using OpenID Connect (OIDC) and SCIM for streamlined authentication and user management.