Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and software.

Holding down the shift key while turning a Mac on will boot it into Safe Mode. Here's how to start a Mac in Safe Mode and use it to diagnose issues.

Learn how to boot into Safe Mode on Windows 8 with our easy-to-follow guide. Safe Mode is a diagnostic startup mode that allows you to troubleshoot and fix various issues with your Windows 8 system.

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. Hopefully, you’ll never have a PC problem to troubleshoot, but if ...

ZDNET's key takeaways A new Microsoft update patches a bug affecting Windows recovery.The bug prevented the use of USB mice ...

Turn off your system. Remove the power cord and disconnect all the peripherals. Disconnect the charger if it is a laptop. Press and hold the power button for up to 30 seconds. Turn on your system.

A new bug stops USB devices in the Windows Recovery Environment. You can't navigate the WinRE screens using a mouse or keyboard. Microsoft is working on a fix, but there is one workaround. What would ...