Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

Executive sponsorship drives faster Copilot adoption, signalling priority and encouraging teams to experiment with AI.

The COVID-19 epidemic pushed millions to work from home, showing that they can survive without workplaces. Meta, Microsoft, and Google will use remote and mixed approaches by 2025. Digital ...

This article examines how cybersecurity teams can leverage AI and LLM technologies like Microsoft Copilot and Open WebUI ...

Federal and other courts generally adapted well to hosting remote proceedings with collaboration platforms during the ...

ChatGPT can search your accounting data, Microsoft wants to better manage the growing number of agents in organizations, ...

Then came the generative AI explosion triggered by OpenAI’s ChatGPT in 2022, which pushed Google onto the back foot and led ...

Overview Tech giants like Microsoft, Google, and Amazon are cutting jobs amid an AI-driven shift.Middle management and support roles are most at risk as automat ...

Managers shape whether AI actually works. Without clarity, support, and safety from the middle, AI investments stall before ...

BrightWork, a leader in project and portfolio management solutions, is excited to announce the launch of BrightWork 365 Free, a revolutionary project tracking app designed to simplify project ...

By Steven D’Souza, author of Shadows at Work Shortly after graduating, Ayanna was recruited by a prestigious investment bank.