CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help businesses see how the CRMs stack up.

Amendments create chaos: Upgrades, credits, or backdating aren't tracked in your system. A customer upgrades mid-contract but the billing system never updates, so next month's invoice shows old ...

Explore Google Flows, a no-code platform powered by Gemini that builds AI agents to automate Gmail, Drive, Calendar and more ...

The autonomous AI agents will be able to attend meetings, edit documents, communicate — and perhaps run up consumption-based ...

A new app from Zoho targets teams that like to collaborate and work visually rather than solely in messages and documents.

These 21 AI productivity tools will speed up all kinds of workflows, helping you do more, faster than ever before.

Published on November 19, 2025 Purpose of this report Defector celebrated our fifth birthday in September 2025. It is a great ...