You can’t control your courier, or your payment gateway or a lot of essential elements in your delivery process. Warren ...

The pervasive use of AI is forcing business and IT leaders to rethink their workforce. Executive leaders must develop four ...

The digitisation of payments has unlocked vast economic potential that drives growth, efficiency and inclusion. But this ...

The rate of suspected digital fraud was the highest in the consumer lifecycle at account login for South Africa, with 2,6% of ...

A South African company that has a technology platform that provides consumer service management and rating solutions is seeking an ideal Network & IT Support Field Technician to join their team in ...

A South African company that has a technology platform that provides consumer service management and rating solutions is seeking an ideal Network & IT Support Field Technician to join their team in ...

The Quarterly Labour Force Survey (QLFS) from Stats SA shows that South Africa’s unemployment rate increased by 1,7% from Q1 of 2025 rising to 33,2% in Q2. By Jessica Hawkey, MD of redAcademy This ...

Black Friday isn’t just a day anymore, it’s a full-blown season of deals, flash sales, and digital buzz. For many South Africans, it’s where saving meets spending, and the thrill of “getting it right” ...

As retailers and enterprises across South Africa prepare for the annual Black Friday surge on 28 November, network resilience is once again in sharp focus. For many organisations, the festive trading ...

AI has changed the rules of deception. What once took a skilled fraudster hours or days now takes a model seconds. Just in time for International Fraud Awareness Week 2025 on 16-22 November 2025, a ...

South Africa’s technology and durables (T&D) manufacturers and retailers will face fierce competition for the consumer’s rand during the upcoming Black Friday promotional period, with NIQ South Africa ...

The field of customer service is undergoing a profound transformation with the proliferation of communication channels, and as businesses increasingly adopt artificial intelligence (AI) and automation ...