Prioritize customer needs. A customer-centric approach can help you use customer expectations to guide your CX decisions. Create a service strategy framework. Use AI-powered customer support to ...
At Knowledge 2025, ServiceNow launched its AI platform, built to use any AI, agent or model across the enterprise — driven by unified, real-time data. At its Knowledge 2025 event last week, ServiceNow ...
"By investing in our people through continuous development, fostering an inclusive workplace, and recognising individual contributions, we create a thriving, motivated workforce that is essential for ...
The May 2015 hack of the Japan Pension Service, in which personal information of 1.25 million enrollees was leaked, has become a major political issue. The incident has been described as a cyberattack ...
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