BOSTON--Microsoft plans to launch a new hosted CRM service next year under its expanding Live brand. Microsoft Dynamics CRM Live, an on-demand alternative to its on-premise customer relationship ...

In what has to be characterized as huge win for Microsoft, it announced this morning it had secured a 6-year deal with HP, Inc to run Microsoft Dynamics’ customer relationship management (CRM) and ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft today announced that it has acquired FieldOne ...

Microsoft is expected to try to use cut-rate pricing to compete with Salesforce.com and other software-as-a-service (SaaS) players when it finally launches its Dynamics CRM Live service in 2008. (You ...

As first reported in CRN last summer, the company is working on a CRM server as well as basic CRM applications. (See story.) Microsoft CRM, as the product will be called, will be unveiled Tuesday, the ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Aerie Consulting, a Burlington, VT-based company with offices strategically located in Charlotte, NC, Syracuse, NY, Denver, CO, and Tampa, FL has launched their CRM Micro-Accelerator solution based on ...

Microsoft CRM Dynamics 365, also known as Microsoft Dynamics CRM, is a customer relationship management software tool made by Microsoft that offers more extensive features than a standard CRM. When ...

Microsoft will release a new version of its Dynamics CRM software with functions that mesh with its forthcoming Vista OS and Office 2007 software, the company said Tuesday. Microsoft also detailed a ...