Developers, via the early access program, are already building IoT apps using the service component. When Microsoft Dynamics CRM 2016 comes to market later this year, its customer service component ...

Microsoft Corp. today launched Microsoft Dynamics CRM Online, a new hosted customer relationship management service designed to provide users with online marketing and sales tools that can be ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Microsoft CRM Dynamics 365, also known as Microsoft Dynamics CRM, is a customer relationship management software tool made by Microsoft that offers more extensive features than a standard CRM. When ...

The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

This fall should be a big one for Microsoft CRM customers. In the fourth quarter of this year, Microsoft will be rollout out its Dynamics CRM Online Fall '13 cloud-based CRM service; its Dynamics CRM ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft today announced that it has acquired FieldOne ...

Microsoft Corp. announced that its next service update for Microsoft Dynamics CRM Online will be released in December 2012. This new service update comes on the heels of continued success that the ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. At its convergence 2006 conference here, Microsoft gave a ...

Microsoft will release a new version of its Dynamics CRM software with functions that mesh with its forthcoming Vista OS and Office 2007 software, the company said Tuesday. Microsoft also detailed a ...