PR TIMES

adsai、ITヘルプデスク・サポート向けに、デジタルツールの ...

株式会社adsaiは、Microsoft Teams、ZendeskやIntercomなどのチャットシステムを使い、デジタルツールの導入・定着を推進するITヘルプデスク・サポート向けに、デジタルツールのマニュアルを瞬時に自動作成する「secondz（セカンズ）」日本版の正式提供を開始 ...
Forbes

Tips For Creating Help Desk, Knowledge Base And Technical Tutorial Content For Your Customers

Although consumers and business clients are much more tech-savvy, in general, due to an increasing use of technology, it's still important to provide services like a help desk, knowledge base and ...
ドリームニュース

株式会社コラセプタ、オンライン/オンサイトでサポート！突発的な ...

東京都青梅市、株式会社コラセプタ（代表取締役社長：榎戸 学）は、企業のIT運用を劇的に効率化し、IT関連の問題を迅速 ...
CIO

From help desk to AI harmony: Redefining IT support in the age of intelligent automation

The IT help desk is evolving. Once defined by queues of tickets and reactive troubleshooting, support today is being reshaped by automation and artificial intelligence (AI). Intelligent systems now ...
TechRepublic

65% of IT help desk teams dealing with excessive stress, burnout

65% of IT help desk teams dealing with excessive stress, burnout Your email has been sent A new report from Splashtop shows that IT support is under a great deal of ...