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As of this fall, the Hive has been a staple of the 5Cs community for ten years. In 2015, a grant transformed what had been ...

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Freshworks has launched new capabilities to its Freshdesk solution. Freshdesk is designed to help customer experience (CX) ...

The new Freshdesk Command Center, Vertical AI Agents, and Freddy AI Insights eliminate service complexity so brands can focus on building stronger customer relationshipsSAN MATEO, Calif., Nov. 13, ...

Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution ...

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