Recently, we put together a template to help medical professionals explain a confusing process. Readers gave us very pointed ...

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Dinosaur "mummies" couldn't have been further from my mind as I trudged up a grassy knoll on the Zerbst Ranch in east-central ...

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That’s what outcome observability is meant to prevent. It isn’t another KPI template or a post-project review. It’s a way to stay close to outcomes while they’re still forming — and to protect them ...