Excel-based Customer Engagement learning project modeling CS Ops decision workflows — including logic matrix, match keys, and action recommendation paths. Working toward SQL expansion. - ...

Have you ever faced the daunting task of identifying and prioritizing risks in a project, only to feel overwhelmed by the sheer complexity of it all? Whether you’re managing a multi-million-dollar ...

Scottish scientist Dr. Stuart Pugh developed a method for improvement selection called Pugh’s Controlled Convergence. More ...