Motor retailers, carmaker's national sales companies and industry suppliers are encouraged to prepare their submissions for ...

Humorous Stories of the Worst Customer Service in America and Interviews With the 10 Best Companies in the World,” with it’s first printing in ...

Customer declines are an ongoing issue for Spectrum provider Charter Communications, but its mobile business is growing.

Two S-70 Firehawk helicopters will enter service with the Czech Police and become the first examples of the type in European ...

Is your company leveraging design thinking? There are several different approaches to accomplishing a project or delivering a new product. For some organizations, implementing Lean principles and ...

Protecting retail workers from abuse is a growing challenge. But a new study and a past trial suggest three little words on a ...

Opportunities in the conversational computing market include rising demand for chatbots in customer service, expanding use of voice-based assistants, and growth in key regions such as North America ...

Singapore, Singapore / / July 28, 2025 / Julian Goldie AI Success Lab Key Takeaways AI automation is projected to create 94% of new digital products and services within four years, changing how ...

By Nisthar Cassim in New York  IFS, the leading provider of Industrial Artificial Intelligence (AI) software, yesterday in ...

On November 10, 2025, Meta AI unveiled Omnilingual ASR, a new suite of automatic speech recognition (ASR) models that can ...

Scaling a services business involves more than increasing client volume. It requires building a stable operational base, ...