Some users have reported that when they attempt to open a Word document, it fails to open. Instead, they see a Word cannot open the existing file (Normal.dotm) error ...
If Recent and pinned or Favorite items are missing in Word, Excel, and PowerPoint while opening them, follow these instructions to fix the issue.
Microsoft warned users of a new known issue that may cause Word for Windows to delete some documents instead of saving them. As the company explains, this bug only impacts users of Word for Microsoft ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback