You know that feeling when a sales rep calls a customer, promises delivery on a product that''s actually backordered, and you ...

When it comes to anything that is free, there’s a natural tendency to assume some key feature has been hobbled or is missing altogether. In the case of the free CRM application offered by HubSpot, it ...

Customer relationship management (CRM) software is a business tool used to organize and automate data in a handy all-in-one hub for your team to use. That’s right, you can ditch the file cabinets and ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Artificial intelligence (AI) customer relationship ...

Salesforce and Pegasystems could not be further apart in terms of where both companies started their respective customer relationship management (CRM) journeys. Salesforce is currently evolving from ...

TOPSFIELD, Mass., Feb. 5, 2018 /PRNewswire-iReach/ -- BrainSell LLC will be hosting a live webinar on February 14th2:00 PM EST: "Salesforce.com vs Dynamics 365 CRM." In this side-by-side comparison, ...

My small business clients often ask about customer relationship management software to manage client lists, track prospects, manage follow-ups and segment customer lists. Thus I have pulled together a ...

Sales dashboards are analytic tools designed to allow your business to track, manage, and visualize valuable insights into how your team is performing during a given time period. There’s no point in ...

DUBLIN--(BUSINESS WIRE)--The "SAP CRM vs SAP S/4HANA CRM Comparison Report" report from Technology Evaluation Centers has been added to ResearchAndMarkets.com's offering. Compare top software ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I think I've found customer relationship management software that ...