Amazon Connect Cases, a feature of Amazon Connect, allows your agents to track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center. For ...

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...

Verizon announced a deal with Amazon Web Services on Monday to build high-capacity fiber routes connecting AWS data centers, ...

Verizon Business has added Amazon Web Services (AWS) as its latest partner for its Verizon AI Connect product, which aims to ...

In a digital world, customers demand the ability to communicate using the channels they want including websites, mobile device, social media, email, and voice calling. With the growing complexity of ...

The agreement gives OpenAI access to AWS’s computing infrastructure, which includes Nvidia GPUs and scalable capacity ...

Verizon and AWS have signed an agreement to expand their fiber networks, enhancing connectivity and supporting large-scale AI ...

Verizon to build high-capacity fiber route connecting AWS data centersNEW YORK, Nov. 03, 2025 (GLOBE NEWSWIRE) -- Verizon ...

Amazon Web Services had a big outage on Monday, October 20, that affected millions of internet users and services around the ...

OpenAI partners with Amazon Web Services in a $38B deal to boost ChatGPT's power using AWS's advanced Nvidia GPU ...