AI-powered results reshape how customers search, evaluate and click. Marketers who adapt early will own the next era of ...

Warehouse-native access is emerging as the fastest, safest path to unified customer intelligence. It isn't without its challenges.

Each failure offers lessons for marketing leaders navigating an increasingly complex digital ecosystem where every campaign ...

CXP turns every customer interaction into governed, intelligent action by unifying interactions, systems, and data across voice and digital channels. NEW YORK, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ASAPP, ...

The Human Experience combines customer and employee experiences into a new framework for delivering satisfaction at scale.

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets ...

Built on ActiveCampaign’s MCP server, the new integration lets marketers securely access, analyze, and take action on marketing data across campaigns and automations directly in ...

It's the largest private company of all time, and every executive utterance matters more. Welcome to OpenAI's new normal.

Former Disney, Meta, and HPE executive joins NiCE to head Global Customer Operations, advancing operational excellence and accelerating the company’s AI-first customer experience strategy. HOBOKEN, N.

When Awardco needed to scale its marketing velocity, it turned to Webflow and partner agency Amply to build a flexible, fast ...

Time-to-value (TTV) is the leading indicator of retention. When users experience value quickly, within the first 36 hours of ...