Call center operations are plagued by high staff turnover, and even the lowest staffing stats are worrisome--one out of four customer service representatives (CSRs) aiding established clients quit ...

Veterinary schools in sub-Saharan Africa have joined forces to create an Internet-based training programme that will allow vets to study for postgraduate degrees while continuing to work. The African ...

BEIJING — Web-based English-learning platform TutorGroup is getting nearly US$100 million (S$126 million) in funding from some high-profile investors, including Chinese e-commerce giant Alibaba Group ...

Northwestern University's Research training programs ensure that those involved in research are aware of what is expected and required of them. Training promotes the understanding of compliance ...