The script is created to document the proof of concept of using the REST API to create tickets from events of the OpenNMS. In our test environment, we have generated 4 different events to see if we ...
Create ServiceNow Ticket allows you to open new tickets as a task from a parent playbook. When creating the ticket, you can decide to update based on the ticket's state, which will wait for the ticket ...
Effective IT service management is often determined by the speed and efficiency of response mechanisms. This article delves into how Smart SOAR’s integration with ServiceNow enhances various aspects ...
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