They're essential tools to track projects and initiatives, but if the writers and readers aren't in sync, reports can be hit-or-miss exercises for everyone involved.

There's no secret formula for how to write a thank-you note, but these tips from etiquette pros will help you get started ...

How to Write a Thank-You Note That Matters Thank-you notes are so rare in this digital age that a good one makes a huge impression. Here’s how to write one.

If you're not sure what to say when expressing gratitude to someone, here's how to write a thank you note, no matter the occasion.