After having done a procedure multiple times, it may become completely routine, but having documentation can help when you have staff turnover or are away from that task for a length of time.

A process flow diagram can help create an agreed-upon process flow for a third-party standard operating procedure, says Siegfried Schmitt, VP Technical at Parexel. Q. During the periodic review of our ...

Visio in Microsoft 365 is a superb tool for creating custom diagrams to illustrate concepts that are difficult to explain through text. Here’s how to use it. It’s often much easier to convey ...