Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

The new multicloud offering from AWS and Google Cloud does not involve deploying servers and compute capacity within one another's data centers; instead, AWS has been integrated into the Google Cross ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. The latest move in the enterprise AI chess match adds some nice ...

AWS has opened a new Direct Connect location in Hawaii. Amazon’s cloud platform has added the service to its Aloha NAP data center in state capital Honolulu. It comes as data center operator Cologix ...

Amazon wants to help organizations connect the various apps that they use — leveraging, in part, AI. The company today announced AWS AppFabric, a new no-code service designed to bridge the gap between ...