CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

How do you use the information you have about your customers? That’s the issue that customer relationship management (CRM) aims to address. There are many CRM tools available, and it’s vital to choose ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Most CRM failures don’t occur during implementation; they happen at selection, when leaders choose a platform that was never designed to meet their most critical needs. Choosing your next CRM should ...

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

Salesforce, Inc. (NYSE:CRM) is one of the 10 Best Dow Stocks to Buy According to Wall Street Analysts. On October 14, ...

You might know Klaviyo as a B2C email and SMS marketing automation platform, but that's just one piece of a more complete customer platform. The company recently announced some new capabilities that ...

LAS VEGAS, May 06, 2025--(BUSINESS WIRE)--Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

Salesforce will soon report its third-quarter earnings, and analysts expect the company to deliver impressive double-digit ...