The customer is king in this hyper-competitive market. That means they deserve more than the best products or services. Building strong client relationships is also crucial for any business. Clients ...

Before adding AI to your CRM, fix the work behind it. This practical framework helps align people, process and platforms for ...

This internally focused approach suffers from low user adoption, poor data hygiene, and end-user work arounds that add friction to customer relationships and hinder the customer interaction tracking ...

In today's hyper-competitive business landscape, customer relationship management (CRM) is no longer just about tracking sales and interactions; it's about delivering personalized, seamless, and ...

In today's hyper-competitive business landscape, customer relationship management (CRM) is no longer just about tracking sales and interactions; it's about delivering personalized, seamless, and ...

Salesforce Inc. (NYSE:CRM) is one of the best stocks to buy according to Citadel LLC. October 15 was an important day for the ...

At Dreamforce 2025, Salesforce launched Agentforce 360, a unified AI platform, and announced a series of major partnerships ...

Diamond Hill Capital, an investment management company, released its “Select Fund” third-quarter 2025 investor letter. A copy ...