Unthread builds Slack-native, AI-powered support bots for high-profile customers like Intuit, Lemonade, and Automattic.

Indian Railways, one of the world’s largest rail networks, is set to transform its ticketing system to deliver a smoother, more passenger-friendly experience. The ambitious overhaul,includes an ...

This guide explains OTRS group-related configuration options, how to manage permission settings, and group-based permission reports. TechRepublic Get the web's best business technology news, tutorials ...

KUALA LUMPUR: Keretapi Tanah Melayu Berhad (KTMB) has rebranded its Integrated Ticketing System (KITS) as the KITS Style SuperApp to establish a more efficient, safe, sustainable and competitive ...

Software vendor Support Fusion has launched a ticketing integration platform to close the gap between managed service providers (MSPs), system integrators (SIs) and their enterprise customers. The ...

Bethlehem-based UBMe, supported by Ben Franklin TechVentures, expands its event management and ticketing platform to ...

Passengers on the line between Leeds and Harrogate can now opt to pay for travel by having their mobile phone tracked. The 18-mile stretch of line, operated by Northern, is the latest to be calibrated ...