If you trust Oracle to have the best marketing, sales and service automation in the world, then just sign up for their CRM-in-90-days offer. Don't ask about customization though - but do tell the ...

Oracle looks to extend the capabilities of its CRM software through the purchase of Telephony@Work, which the acquisition-hungry vendor announced Tuesday. Telephony@Work provides multichannel IP-based ...

Oracle has ramped up its efforts to fuse its CRM functionality with its IP telephony components. The business software conglomerate unveiled today Oracle Contact Center Anywhere 8.1, the first major ...

Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

Oracle Corp. plans to release the latest version of its CRM (customer relationship management) applications within the next two months, as part of an ongoing update of its E-Business Suite. Oracle CRM ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

Oracle has revealed its new customer relationship management (CRM) strategy following the completion of the Siebel acquisition, saying there will be no forced upgrades to new technology as a result of ...

Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday. Terms ...

The independent Siebel Systems, bought by Oracle for over $5 billion last year, had not pledged to support Linux. It had, however, worked with IBM to ensure that Siebel CRM could work with DB2 ...