You can ask your customers to give you feedback over the phone, online or in person with written feedback cards. Whichever method you choose, it may be important to keep the feedback confidential. For ...

Matan Armoni didn’t need a prescription to see that visitors to online eyeglass retailer EyeBuyDirect.com were getting fed up and abandoning their shopping carts. Armoni, EyeBuy’s e-commerce director, ...

Middle East's top fashion & lifestyle website takes customer feedback and applies it 16 th June 2013, Dubai UAE: Ever wondered what happened to the online customer feedback form you took the time to ...

To be successful in business, you must be strongly focused on providing a positive and unique customer experience. The only way to know if you are reaching your customer's expectations is to ask.

The Jamaica Customs Agency (JCA) is encouraging its customers to utilise its Customer Relationship and Feedback Form (CRFF) online platform. The form can be accessed at: www.jacustoms.gov.jm. The CRFF ...