The simplicity of Really Simple Systems' online CRM solution has yet again been showcased with the implementation of Intelligent Import, as John Paterson, CEO of online CRM, web CRM and small business ...

Enterprises expend considerable effort to understand their customers and provide a superior experience and enhanced services to them, but still, they see an enormous difference between their ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. · 53 percent of respondents said that the administrative burdens of ...

The assumptions of a decade ago, where protection was bolted on post-implementation or wedged into existing workflows, are no longer sustainable. Today, CRM security has to be by design, integrated ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Are you a salesperson, a customer service rep or a marketing ...

Most executives will tell you that customer relationship management (CRM) systems are essential technology. Many will tell you they are the key mechanism for gaining a deeper understanding of ...

Customers of a number of leading CRM systems will be able to import large sets of company contact data at no charge through a service from data provider Jigsaw. The company’s “Open Data Initiative,” ...

Extensive academic research shows that the majority of mergers fail to increase shareholder value, often because the integration of acquired business units takes longer than anyone planned. So the ...

In today's rapidly evolving field service sector, the difference between success and failure often hinges on a simple yet crucial element: the integration of technology. Imagine a scenario where a ...

The Healthcare Customer Relationship Management (CRM) market has witnessed significant expansion, reaching a valuation of USD 12.5 billion in 2024 and projected to grow substantially to USD 27.6 ...