Like many other SDRs, Salesforce is a must-have tool that I use daily in my efforts to track and manage my pipeline and keep everything neat and organized. But I wasn't always so proficient at it.

At last year's Dreamforce conference, Salesforce introduced partners to Einstein, a broad platform for infusing artificial intelligence across the cloud-computing giant's product portfolio. Now that ...

Former Salesforce exec Richard Socher spoke about AI models on a Harvard Business Review podcast. He said one way to improve AI significantly is to make it program responses — not just predict them.