Cowritten by Charlie Huntington and Tchiki Davis. To understand what shadow work is, we must first define the “shadow.” The Swiss psychologist Carl Jung, who is perhaps Sigmund Freud’s most famous ...

Employees aren’t waiting for permission to bring AI into their workflows. This unsanctioned use of AI by employees without formal approval, known as shadow AI, is reshaping businesses faster than ...

Unsanctioned generative AI use is only growing inside organizations. Here’s what IT can do to support its workforce while keeping businesses safe. Shadow AI can be a governance nightmare for IT that ...

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