New smart meter rules - including automatic compensation for delays to fixing ‘dead’ ones - have been announced by Ofgem. The regulator says firms will be forced to pay compensation for delayed smart ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

Money Saving Expert Martin Lewis has issued a word of advice for any British Gas, OVO, EDF, and Octopus Energy customers who are reluctant to get a smart meter. The consumer champion took to social ...