The Japanese government on Monday said a revised law requiring all companies and municipalities in Japan to adopt protective ...

SourceCX, a division of Sourcefit specializing in fully managed, modern outsourced customer support services, has been ...

Customer support is a top priority for maintaining a client relationship and offering extended value to customers. No matter the industry, customer support must be a priority for any business. However ...

India’s booming online retailer sector is quietly redefining customer support: AI chatbots are becoming the default frontline to tackle complaints, and human help is being recast as a premium, paid ...

According to Glassdoor, customer service representatives makes more than 21K per year. If you take that cost and multiply it by a full-time team, you are going to find yourself spending a pretty penny ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

TNG eWallet and easypaisa use Ant International’s GenAI Cockpit to automate customer support with fintech-focused AI tools.

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...