Unless you’re a natural IT whiz, a lot of us are guilty of running straight to tech support when something goes wrong with our computers. And now that work-from-home seems to be a mainstay in a ...

As we become increasingly reliant on technology, it’s essential to have reliable resources for computer troubleshooting and tech support. Here are some top sites that can provide guidance and ...

The last few decades have seen computers widely and extensively used to help people work and finish their jobs more efficiently and swiftly. Computers not only assist us in handling repetitive and ...

Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

Learn how to troubleshoot computer freeze issues on Windows-based computers and servers. Also, you can learn how to diagnose, identify, and fix these issues. Which computer is freezing? For example, ...

Windows only: LookInMyPC generates a complete report of what's going on in a computer—from hardware to software, and everything in between. After playing around with it, this writer wouldn't start ...