Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

Most of us have interacted with a chatbot at least once, whether it be on Facebook Messenger or through discussions with Alexa. They're not a new phenomenon, but artificial intelligence is ...

To build a chatbot, you can take a machine learning approach or a linguistic rules-based approach. Here are the pros and cons of each. “It gets better over time” may be the leading slogan for ...

You've likely talked to a robot already without even knowing it. And you might have even heard the term "chatbot" in the news. But what is a chatbot? How do chatbots work? Essentially, a chatbot is ...

MALAYSIA — Capital A Bhd, the parent company of low-cost carrier AirAsia, introduced on Wednesday its new chatbot Ask Bo, powered by artificial intelligence (AI) and machine learning (ML), to replace ...

Microsoft has been secretly testing its Bing AI chatbot ‘Sydney’ for years, according to older user posts on Microsoft’s support forums. The chatbot has been quietly improving its capabilities and ...