The software company’s new generative AI evaluation tool for CRM will help businesses choose the best LLM for a given job. Salesforce today announced a first-of-its-kind gen AI benchmark for CRM, ...

Customer relationship management or CRM software is a company's technology or strategy to examine customer performance and communications throughout lifetime. The software is development with an ...

Abzuschätzen, welche Software-Lösung den Erfordernissen des Unternehmens entspricht, ist ein schwieriges Unterfangen. Umso mehr als die Verkäufer genau wissen, wo sie ansetzen müssen, um den ...

Every business can benefit from a customer relationship management (CRM) system; however, the needs of small to mid-sized businesses (SMBs) often differ significantly from those of enterprises. Not ...

Once upon a time, customer relationship management (CRM) was an esoteric set of tools that could certainly help a sales team succeed provided they were willing to eat a pretty steep learning curve. No ...

Opinions expressed by Entrepreneur contributors are their own. In my previous post, I examined the importance of managing your sales activity instead of your pipeline — delving into the impact that ...